How Reviews work
From environmental reports to a clear written explanation.
The Environmental Review starts with the information you already have. An environmental professional considers the reports together with information about your home and reviews the written explanation before release.
Tell us about your home.
Sign in to your secure homeowner account, confirm the property, and complete the homeowner questionnaire.
Upload your reports, then Submit for Review.
For the paid service, upload up to 10 report documents plus up to 10 separately uploaded supporting photographs for one property and main concern. Complete the property confirmation and questionnaire, then use the separate Submit for Review action.
Receive your professionally reviewed explanation within 48 hours.
The 48-hour clock starts only after payment is confirmed—or complimentary eligibility is verified—the property is confirmed, the questionnaire is complete, required reports are uploaded, and you select Submit for Review. Kit purchase and laboratory waiting time do not start the clock. View, print or download the completed Review from your secure homeowner account.
Two ways to begin
Your next steps depend on how you start.
You do not need to know which route is right before you arrive.
Start an Environmental Review.
Bring supported reports and home information into one professionally reviewed explanation.
View Environmental Review — $149 →Compare tests by the question they answer.
Compare available DIY tests by the question they answer, sample type, and limits. Each product page states whether a qualifying purchase includes a Results Review.
Shop DIY tests →Not sure where to start?
Tell MEL what is happening in everyday language.
MEL is an AI-powered guide that can help you consider your options, including whether testing would help. It does not replace professional environmental review.