Understand your reports. Know what to do next.

The paid service accepts up to 10 report documents plus up to 10 separately uploaded supporting photographs for one property and main concern. One laboratory or inspection report counts as one document regardless of page count; combining several reports into one PDF does not reduce their count. Photographs embedded in an inspection report remain part of that report. The secure account accepts PDF, DOCX, PNG, JPG, and JPEG files and asks you to identify reports separately from supporting photographs. See the approved report-type list.

The $149 service covers one property and one main environmental concern. Related subquestions are included, such as interpreting conflicting reports, considering whether further testing would help, and identifying practical next steps. A different property or materially unrelated concern requires separately agreed scope; any additional charge is explained and agreed before work proceeds.

Mark Ritacco leads the professional review, drawing on experience in indoor environmental assessment, remediation, professional training, and laboratory work. Andrea “Andi” Hembroff supports homeowner guidance and separate consultations. Meet the team.

Sign in with the email associated with the Review. If you do not already have access after eligibility or payment is verified, contact Support for account help. View, print or download the completed Review from the secure homeowner account; do not send private reports through ordinary email.

The completed, professionally reviewed explanation is available within 48 hours of a complete submission. The clock starts only when payment is confirmed—or qualifying complimentary eligibility is verified—the property is confirmed, the questionnaire is complete, required reports are uploaded, and you select Submit for Review. Kit purchase and time waiting for laboratory results do not start the clock.

Clarification explains the information already reviewed. myEnviroLens errors are corrected without additional charge. Materially new evidence, a different property, or an unrelated concern may require separately agreed scope. A full refund is available before the reviewer actually starts professional evaluation, including after submission. Once professional evaluation begins, there is no routine change-of-mind refund. If myEnviroLens cannot deliver the agreed service, an appropriate refund is provided. Read the cancellation policy.

The Environmental Review is a professionally reviewed written explanation. A consultation is a separate paid conversation about your questions and possible next steps. It is optional and does not replace the written Review.

The Review is not an onsite inspection. It does not diagnose illness, establish medical causation, certify property safety, define a remediation scope, or replace qualified onsite or medical judgment.